High Tech

Our Services

Cloud113 is a certified Salesforce Partner that specializes in providing tailored cloud-based solutions for high tech clients. With a team of experienced professionals, Cloud113 offers a range of services to help their clients improve their SaaS business models, customer service, data analytics, and more.

Salesforce Implementation Services

Cloud113 provides a range of Salesforce implementation services, including data migration, system integration, and customization to meet the unique needs of high tech clients. Our team works closely with yours to ensure a smooth transition to Salesforce and offers ongoing support to ensure optimal performance.

XaaS Business Model Optimization

Cloud113 helps high tech clients optimize their SaaS business models by configuring custom objects, fields, and workflows in Salesforce. We help clients track usage metrics, manage subscriptions, and automate billing processes to improve revenue generation and reduce churn.

Customer Service Management

Cloud113 helps high tech clients streamline their customer service processes by configuring Salesforce Service Cloud. We help clients manage support cases, automate customer service processes, and improve response times to enhance customer satisfaction.

Data Analytics and Reporting

Cloud113 helps high tech clients make data-driven decisions by configuring custom reports and dashboards in Salesforce. We help clients track key performance indicators, monitor customer behavior, and analyze usage metrics to improve their products and services.

AppExchange App Integration

Cloud113 helps high tech clients integrate Salesforce AppExchange applications to enhance their Salesforce experience. Our team has experience integrating third-party applications such as HubSpot and Marketo to help our clients improve marketing automation and lead generation processes.

Salesforce Managed Services

Cloud113 offers Salesforce managed services to ensure that our high tech clients are getting the most out of their Salesforce investment. This includes ongoing support, system maintenance, and regular updates to keep the system up-to-date and optimized.

Training and Support

Cloud113 provides training and support services to fit an extensive array of needs. Our team offers customized training sessions to help users get up to speed quickly, as well as ongoing support to ensure that users are comfortable with the system and are using it effectively.

Cloud113 provides comprehensive Salesforce solutions tailored to the unique needs of high tech clients. With our expertise and experience, we help clients improve their XaaS business models, customer service, data analytics, and more.